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AI that recovers
25% more debt at 70% less cost

Transform your debts with AI agents that never give up, never burn out, and speak perfect Spanish and Portuguese.*

Proven across 900,000+ minutes monthly in Latin America.

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10,000+ concurrent calls
$5M+ collected
73% success rate
1 min avg handle time
capabilites

Why Kleva outperforms human agents

Built from the ground up for LATAM's unique collection challenges.

  • Sound wave icon representing natural voice AI

    Natural Voice AI

    Speaks Spanish and Portuguese like a native. Understands regional slang, accents, and cultural nuances.

    94% comprehension
    45+ dialects
  • Integration and customization puzzle piece icon

    Smart Negotiation

    Adapts strategy in real-time based on debtor responses. Offers payment plans that maximize recovery.

    73% success rate
    1min avg. call
  • Compliance checkmark icon

    100% Compliant

    Automatically follows regulations in Mexico, Brazil, Colombia, Guatemala, Ecuador, and Peru.

    7 countries
    0 violations
  • Statistics and analytics dashboard icon

    Infinite Scale

    From 10 to 10,000 calls instantly. No hiring, no training, no infrastructure needed.

    capacity
    0 downtime
how it works

AI process that never stops learning

Kleva's AI engine processes thousands of conversations simultaneously, improving with every interaction.

1- Analyze

Instantly assess debtor profile, payment history, and behavioral patterns

0.3s response time

2- Personalize

Tailor approach based on cultural context and individual circumstances

45+ dialects supported

3- Negotiate

Dynamically adjust payment plans to maximize recovery probability

73% success rate

4- Ensure

Maintain 100% compliance with local regulations automatically

0 violations

5- Optimize

Learn from every interaction to improve future performance

94% first call resolution

See AI in action

Watch how our AI handles real collection calls in Spanish and Portuguese.

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proven results

Your ROI with Kleva

See how Kleva transforms collection economics for financial institutions.

Current State

  • Human Agents 50 agents
  • Total monthly cost $125,000
  • Recovery rate 54%

With Kleva

  • Ai Agents unlimited
  • Total monthly reduction 70%
  • Recovery rate 72%

Complete, fully configurable AI collection system

Kleva is the only complete AI collection system for Latin American financial institutions— empowering collection teams to customize, test, and continuously improve performance through a no-code experience anyone can manage.

analyze
configure
test
deploy

Improve recovery with AI-powered insights

Monitor, analyze, and optimize Kleva's performance with complete visibility across your entire collection operation. Spot patterns, predict defaults, and improve recovery rates with AI-powered recommendations.

Portfolio Analytics new

Real-time dashboards showing recovery rates by segment

Conversation Insights new

Analyze successful patterns across millions of calls

Performance Tracking

Track KPIs with customizable metrics and alerts

Build custom AI strategies without code

Design and modify collection strategies in minutes, not months. Our no-code platform lets your team create sophisticated AI workflows tailored to your policies and regulations.

Enterprise Implementation, Tailored for You

We handle everything. Our team customizes and deploys your AI collection strategy in weeks, not months. Every implementation is built specifically for your policies, brand voice, and regulatory requirements

Custom Script Development

We craft conversations that match your brand tone while maximizing recovery rates

Full Compliance Management

We handle all regulatory requirements across multiple markets - you focus on results

Test and optimize before going live

Run simulations, A/B tests, and pilot programs to ensure perfect performance. Compare AI strategies against historical data to predict outcomes before deployment.

Simulation Engine new

Test strategies on historical data before deployment

A/B Testing

Compare different approaches to find what works best

Pilot Programs

Start small with controlled tests on select portfolios

Deploy instantly, scale infinitely

Go live in minutes with zero downtime. Scale from hundreds to millions of calls instantly. Full integration with your existing systems and real-time monitoring from day one.

Instant Deployment

Deploy new strategies with one click

Infinite Scale

Handle 10 to 10,000,000 calls without infrastructure changes

System Integration

Seamless integration with any CRM or dialer

faqs

Got questions?

Have more questions? hello@kleva.co

How quickly can we see ROI?
Most clients see 70% cost reduction within 30 days. Our AI agents start making calls immediately after the 3-week implementation, processing thousands of accounts daily at a fraction of human agent costs.
What makes Kleva different?
We're built specifically for LATAM. Native Spanish and Portuguese understanding, full compliance with local regulations, and AI trained on millions of actual Latin American collection calls. We don't translate - we understand.
How does pricing work?
Simple per-minute pricing with volume discounts. No setup fees, no minimums. Most clients save 70% compared to human agents. We'll calculate your exact ROI during the intro call.
Is it really compliant?
100% compliant in Mexico, Brazil, Colombia, Guatemala, Ecuador, and Peru. Our AI automatically adapts to each country's regulations and records all interactions for audit purposes.
What about integration?
We integrate with all major banking systems and CRMs. If you have an API, we can connect. Implementation takes 2-3 weeks including training and compliance setup.
Can the AI handle different types of debt?
Yes. Kleva handles credit cards, personal loans, auto loans, mortgages, and commercial debt. The AI adapts its approach based on debt type, amount, and age - from early-stage (1-30 days) to late-stage collections (180+ days).
What languages and dialects does Kleva support?
Full native support for Spanish (Mexican, Colombian, Chilean, Argentinian, and 20+ other variants) and Portuguese (Brazilian and European). The AI understands regional slang, cultural nuances, and local expressions.
How do you train the AI?
Kleva is trained on over 900,000 minutes of real collection calls monthly. The AI learns from every interaction, continuously improving negotiation strategies and payment recovery rates. Your data stays private and is never shared.
What happens if a debtor wants to speak to a human?
Seamless handoff to your human agents when needed. The AI provides complete context and call history, so your agents can pick up exactly where the AI left off. Most debtors actually prefer AI - it's more patient and less judgmental.
Can we customize the AI's approach?
Absolutely. Set your tone (friendly to firm), negotiation parameters, payment plan options, and escalation rules. The AI follows your exact playbook while optimizing for best outcomes within your guidelines.
What kind of reporting do you provide?
Real-time dashboards showing call volume, recovery rates, promise-to-pay rates, and payment completion. Detailed analytics by portfolio, agent performance comparison, and compliance reports. All exportable for your internal reporting.
How secure is our data?
Bank-grade security with SOC 2 Type II certification. All data encrypted at rest and in transit. Hosted on AWS with full redundancy. We meet all regulatory requirements for financial data handling in LATAM.
What's the implementation process?
Week 1: Data integration and system setup. Week 2: AI training on your specific portfolios and policies. Week 3: Testing and compliance verification. Then you're live. We handle everything - you just provide access and requirements.
Do you offer a pilot program?
Yes. Start with 100-1000 accounts to prove ROI. Most pilots convert to full deployment within 30 days after seeing 25-40% improvement in recovery rates. No long-term commitment required for pilots.
How do you handle payment processing?
Kleva integrates with your existing payment systems. The AI can take payments directly via phone, send payment links, or schedule future payments. All transactions process through your current payment gateway.